Privacy Policy

1. Information We Collect

ego77 collects various types of information to provide and improve our services, comply with legal obligations, and ensure the security of our platform and users. The information we collect includes:

1.1 Personal Information You Provide

When you register for an account on ego77, you voluntarily provide us with personal information including:

• Identity Information: Full legal name, date of birth, gender, and nationality
• Contact Information: Email address, phone number, residential address (city, province, postal code)
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja)
• Verification Documents: Government-issued identification (KTP, passport, driver's license), proof of address documents (bank statements, utility bills), selfie photographs for identity verification
• Account Credentials: Username, password, and security questions

1.2 Information Collected Automatically

When you access and use ego77, we automatically collect certain technical information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address)
• Connection Information: IP address, ISP (Internet Service Provider), geographic location (city and country level), time zone setting
• Usage Information: Pages visited, features used, time spent on pages, click patterns, navigation paths, games played, bets placed
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity and store preferences. See Section 8 for details on cookies.

1.3 Transaction Information

We collect detailed records of all financial transactions on your account:

• Deposit history (date, amount, payment method, transaction ID)
• Withdrawal history (date, amount, destination account, processing status)
• Betting history (date, event, market, stake, odds, result, winnings)
• Bonus claims and wagering progress
• Account balance changes and ledger entries

2. How We Use Your Information

ego77 uses the collected information for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your account, verifying your identity, processing account updates and changes
Service Provision	Processing deposits and withdrawals, facilitating betting activities on sports, casino games, slots, togel, sabung ayam, and other offerings
Payment Processing	Transferring funds to/from Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallets, detecting and preventing payment fraud
Customer Support	Responding to inquiries via live chat, WhatsApp, Telegram, and email. Resolving disputes and technical issues
Security & Fraud Prevention	Detecting suspicious activity, preventing multiple accounts, identifying bonus abuse, protecting against hacking and unauthorized access
Legal Compliance	Complying with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations, responding to lawful requests from authorities
Marketing Communications	Sending promotional offers, bonus announcements, new game launches via email/SMS (you may opt out at any time)
Responsible Gaming	Monitoring play patterns to identify potential problem gambling, implementing self-exclusion and deposit limits, providing player protection tools
Platform Improvement	Analyzing usage patterns to improve user experience, optimize game selection, enhance website performance and speed

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR) and similar international data protection laws, ego77 processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our Terms & Conditions agreement with you, including account creation, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with KYC/AML regulations, age verification requirements (21+ in Indonesia), licensing obligations, and lawful government requests.
• Legitimate Interest: Processing serves our legitimate business interests in fraud prevention, security maintenance, platform improvement, and customer support, provided these interests do not override your fundamental rights.
• Consent: For marketing communications and certain optional features, we obtain your explicit consent, which you may withdraw at any time.

4. How We Share Your Information

ego77 does not sell your personal information to third parties. However, we may share your information with the following categories of recipients:

5. Data Security Measures

ego77 implements industry-leading security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) 1.3, the same standard used by major financial institutions.
• Encrypted Data Storage: Personal information and financial data are encrypted at rest using AES-256 encryption. Database backups are also encrypted.
• Secure Data Centers: Our servers are housed in Tier III+ data centers with 24/7 physical security, biometric access controls, fire suppression systems, and redundant power supplies.
• Access Controls: Employee access to personal data is restricted on a need-to-know basis. All access is logged and monitored. Employees undergo background checks and sign confidentiality agreements.
• Two-Factor Authentication (2FA): We offer optional 2FA for account login, adding an extra layer of security beyond username and password.
• Regular Security Audits: We conduct quarterly vulnerability assessments and annual penetration testing by independent security firms to identify and address potential weaknesses.
• Fraud Detection Systems: Automated systems monitor for unusual login patterns, suspicious betting activity, and potential account compromise in real-time.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and should notify us immediately if you suspect unauthorized account access.

6. Data Retention

ego77 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Active Accounts: Personal data is retained for the duration of your active account. You may request account closure and data deletion at any time (subject to legal retention requirements).
• Closed Accounts: After account closure, we retain transaction records, betting history, and identity verification documents for 7 years to comply with Indonesian financial regulations and anti-money laundering laws.
• Marketing Data: If you opt out of marketing communications, we retain a minimal record of your email address to honor your opt-out preference and prevent future contact.
• Legal Holds: If your account is subject to an ongoing dispute, investigation, or legal proceeding, data retention may be extended until the matter is resolved.

After the applicable retention period expires, personal data is securely deleted or anonymized so that it cannot be associated with you. Anonymized data may be retained indefinitely for statistical analysis and platform improvement.

7. Your Privacy Rights

Under Indonesian data protection law and international standards (GDPR), you have the following rights regarding your personal information:

8. Cookies and Tracking Technologies

ego77 uses cookies (small text files stored on your device) and similar tracking technologies to improve your experience and analyze platform usage:

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality (login, session management, security). Cannot be disabled without breaking the site.
• Functional Cookies: Remember your preferences (language, time zone, odds format) to enhance user experience.
• Analytics Cookies: Help us understand how users interact with ego77 (pages visited, time spent, click patterns). We use this data to improve the platform.
• Marketing Cookies: Track your activity across sessions to deliver relevant promotional offers. You may opt out of marketing cookies in your account settings.

You can control cookie settings in your browser preferences. Note that disabling essential cookies will prevent you from using certain features of ego77. Most browsers allow you to block third-party cookies while still accepting first-party cookies.

9. Third-Party Links

The ego77 platform may contain links to third-party websites, such as game provider sites, payment processor portals, or social media pages. This Privacy Policy applies only to ego77. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external site before providing personal information.

10. International Data Transfers

ego77 primarily operates in Indonesia and stores data on servers located within secure data centers. However, some of our service providers (game studios, payment processors, cloud hosting) may be located outside Indonesia. When we transfer personal data internationally, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules for transfers within corporate groups

All international data transfers comply with Indonesian data protection laws and GDPR requirements.

11. Children's Privacy

ego77 is strictly for adults aged 21 and over, in compliance with Indonesian law. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that we have inadvertently collected data from a minor, we will immediately delete the account and all associated information. Parents or guardians who believe their child has created an account should contact us immediately at [email protected].

12. Changes to This Privacy Policy

ego77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you via email and/or prominent notice on the platform at least 30 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of ego77 after changes are posted constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you must discontinue use of the platform and may request account closure.

13. Contact & Data Protection Officer

If you have questions, concerns, or complaints about this Privacy Policy or how ego77 handles your personal information, please contact our Data Protection Officer: